Community guidelines
Reports that actually help
NumberCheck is only as good as the reports in it. These are the rules our moderators apply to every submission, in the order they read them. They exist to keep the site useful, lawful and fair to the people behind the numbers.
Do this
- Describe what happened: what the caller claimed, what they asked for, the time of day.
- Name the organisation the caller claimed to represent — that is the single most useful detail.
- Say whether it was a live person, a recording, a silent call or an SMS.
- Pick the category that matches best; if unsure, use “Unknown” rather than guessing “Scam”.
- Mention if the number turned out to be legitimate. Safe reports are just as valuable.
Never this
- No names, addresses, emails, workplaces or social profiles of individuals — yours or anyone else's.
- No accusations of specific named people, and no threats or abuse.
- No links, promo codes, phone numbers to call back or any advertising.
- No copy-pasting the same comment across many numbers, and no coordinated brigading.
- No swearing-only or all-caps comments — they get rejected as noise.
Every report is reviewed before it appears
Submissions go into a moderation queue and are published only after a moderator approves them. Rejected reports are never shown publicly and are deleted during routine cleanup. The risk score on a number page counts approved reports only.
Duplicate protection
You can submit one report per number per day. Submissions are matched against an anonymous, one-way fingerprint derived from your connection and browser — it cannot be reversed into an IP address and is used purely to stop repeat and automated posting.
Spam and manipulation
Comments containing links, messaging-app handles, extreme capitalisation or repeated characters are flagged automatically for review. Attempts to inflate or deflate a number's score, including from the number's owner, result in the reports being removed.
Defamation and privacy
Report the behaviour, not the person. Australian defamation and privacy law applies to user-submitted content, so anything that identifies an individual or makes an unverifiable criminal accusation about a named person is removed.
Appeals and removals
If your report was rejected, or a report about your number is unfair, write to us via the contact page. Businesses can also add their own side of the story through verification. To flag content that breaks these rules, use report abuse.